I've used just about every marketing automation tool - obsessed with Marketo
March 27, 2015

I've used just about every marketing automation tool - obsessed with Marketo

Bruno Rodrigues | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Marketo Marketing Automation

Our Marketo instance is being used across the whole organization but mostly marketing. We run all of our email marketing campaigns, lead management/scoring, landing pages, forms, as well as nurturing programs in Marketo.
  • Marketo smart campaigns make it really easy to pull in all sorts of segmentation right from our SFDC instance. The filters and triggers available allow us to do just about anything we need.
  • The Marketo support and well as user community is absolutely the best. There are so many resources available to get your questions answered quickly by other experienced users. It doesn't take long to become an expert with so much help right at your finger tips.
  • Easy-to-use. To give you an example, compared to Eloqua, Pardot and Act-On, setting up progressive profiling in Marketo is quick and painless.
  • There's a bit of room for improvement when it comes to advanced analytics as it's not always easy to get the metrics you need.
  • Depending on what filters/triggers you're using, smart lists might take a while to run. That's understandable though if you consider Marketo allows you to see for example, anyone who's ever visited a URL containing "X" word. Super powerful.
  • Better inquiry prioritization through a complex lead scoring model
  • More key data captured through progressive forms
  • Faster lead conversion through nurture programs
  • Eloqua,HubSpot,Act-On,Pardot
While the overall structure of Marketo programs was definitely an adjustment in the beginning, I find it to be very intuitive, easy to use, while still very powerful.
Marketo is now an integral part of our marketing stack
If you're looking to build a complex marketing automation instance, look no further.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
6
Dynamic content
8
Ability to test dynamic content
8
Landing pages
7
A/B testing
10
Mobile optimization
5
Email deliverability reporting
10
List management
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
9
Calendaring
6
Event/webinar marketing
10
Dashboards
8
Standard reports
8
Custom reports
8
API
9
Customizability
10
Integration with Salesforce.com
10