Overall Satisfaction with MatrixCare
The Skilled Nursing Facility and associated company that our Therapy Company subcontracts with utilizes MatrixCare for EMR purposes for managing patient care, meds, etc.
- Management of nursing orders - ability to search current and discharged orders is convenient and user-friendly.
- Progress Notes are easily imputable, and searchable.
- The dashboard has a variety of options for frequently used information.
- The reports can be challenging to run, having to reset the search criteria each time.
- The MatrixCare program is not easily used on tablets.
- There are some limitations with regards to the POC ability.
- When the internet is down, there is not an offline version to be used in the interim.
- Having gone from paper charting it has reduced paper waste and streamlined delivery of nursing services/documentation.
- It has allowed us to track and share documents across many users at one time.
- The unreliability has been challenging for our team with several outages resulting in delay of care.
- Point Click
It is similar in many ways, however, each has their pros and cons. I was not the deciding voice in selection of EMR software.