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MatrixCare
February 29, 2020

MatrixCare

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MatrixCare

We use MatrixCare for our resident records. It houses all of their information, billing, charts, etc.
  • Keeps everything about the residents in one place and is user friendly.
  • We use the notes section so if more than one person is working on something with a resident's file we know what someone else has done as well.
  • Billing and posting payments are a breeze.
  • I'm sure there are some but I only use it for posting and looking at notes. I don't use the whole system like others in our company do.
  • Very user friendly and reasonably priced for all it does
I have not had any problems with MatrixCare; however, I do not use the whole system and have not had to call MatrixCare or have support from them so I'm not the best to comment on that.

Do you think MatrixCare delivers good value for the price?

Yes

Are you happy with MatrixCare's feature set?

Yes

Did MatrixCare live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MatrixCare go as expected?

I wasn't involved with the implementation phase

Would you buy MatrixCare again?

Yes

We are a single nursing home, and MatrixCare works great to house all of our resident info, history, notes, billing, payments, etc.