Overall Satisfaction with Maximizer CRM
I bought this software to try to improve customer engagement. I felt it would do exactly that. I have just a few employees and growing steadily. The benefits in the demo seemed to solve several problems I was encountered beforehand. I was severely disappointed when I tried the actual product, however.
- Their sales team is engaging
- The software [felt] clunky
- The app isn’t fully functional
- They have no customer satisfaction department
- They refused a refund
- After a few weeks of use, [I felt] they tried to bully me into keeping their software, though they clearly state a free trial in their offerings
- I’m not using the software. [I think the] free version of HubSpot far outperforms Maximizer for my business
I’d definitely rate them the lowest, simply for the fact that their final interactions with me were far from professional. I was genuinely stunned at [what seemed to me like] this company’s arrogance and unwillingness to look at my issues from my company’s perspective. Over a little money, they made a dissatisfied customer out of me.
Do you think Maximizer CRM delivers good value for the price?
No
Are you happy with Maximizer CRM's feature set?
No
Did Maximizer CRM live up to sales and marketing promises?
No
Did implementation of Maximizer CRM go as expected?
No
Would you buy Maximizer CRM again?
No