Melio comes up short

I used Melio to set up one recurring rent payment for my company Diversity Crew. After the rent was no longer needed, I canceled the recurring payment, yet it continued to occur after the last rent payment on 08/01/22. I contacted Melio in August and September regarding this issue and they told me it was resolved- they even walked me through canceling the recurring payment again. Today 09/28 another rent payment for 10/01 was generated, even though my recurring payments were blank. I have little to no confidence in this software and asked that my account be deleted. I will not be using it to serve this company or other clients. Sad that it couldn't work for one simple recurring payment.