Overall Satisfaction with Meltwater Media Intelligence Platform
We use the platform as a media contact and outreach hub, and to monitor our media coverage. We also use the platform to run detailed reports to present to our employees and board.
- Great customer service, staff are very knowledgeable and helpful.
- The platform saves us a lot of time and energy by creatively organizing our contacts so we can quickly and easily send releases.
- We appreciate the platform staying updated and relevant, constantly keeping it user-friendly and to fit our organization's needs.
- We would love to be able to "select all" when we send releases to our contacts. We have so many groups and currently have to check off each one.
- It falls into line with our strategic public relations plan and helps us show earned media