Overall Satisfaction with Meltwater Media Intelligence Platform
Our company mostly utilizes as a social listening tool. It gives one tool and provides automated reports for any social mentions.
- Finding media contacts.
- News in one place.
- Quick response from their team when issues arise.
- Implementation process.
- Training.
- No way to monitor ROI.
- Additional time spent learning new tool.
We currently have both platforms.
Do you think Meltwater delivers good value for the price?
Not sure
Are you happy with Meltwater's feature set?
Yes
Did Meltwater live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Meltwater go as expected?
No
Would you buy Meltwater again?
No