Meltwater Media Intelligence Platform - an indispensable tool for anyone in comms/PR
September 29, 2021

Meltwater Media Intelligence Platform - an indispensable tool for anyone in comms/PR

Cathy Renna | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Meltwater Media Intelligence Platform

Meltwater Media Intelligence Platform is an indispensable tool in our toolbox for media research, outreach and distribution, and media monitoring. I have recommended it innumerable times to clients and colleagues. Meltwater Media Intelligence Platform services have only improved over time, particularly in the area of social media. And the customer service is excellent.
  • Database is thorough and easy to use
  • Media monitoring systems are excellent
  • Social media analytics
  • Limit on the number of releases per day
  • Increased reach and diversity of media/journalists.
  • Excellent reports for clients on ROI for specific events, issues and projects.
I have always had excellent experiences - from troubleshooting to meeting with my reps in person and developing a true relationship - they care about the success of my work and my firm. They go above and beyond and stay in touch.
The functionality, customer service, and quality of databases are all better with Meltwater Media Intelligence Platform. I have used Cision in the past and have not been as happy with it.

Do you think Meltwater delivers good value for the price?

Yes

Are you happy with Meltwater's feature set?

Yes

Did Meltwater live up to sales and marketing promises?

Yes

Did implementation of Meltwater go as expected?

Yes

Would you buy Meltwater again?

Yes

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I recommend Meltwater Media Intelligence Platform on a regular basis as a key piece of comms infrastructure and well worth the use of resources.