Mendix Review
Updated November 29, 2021

Mendix Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mendix

Mendix is being used as our enterprise web platform for several customer facing portals. These applications solve a number of business needs, including: prescription engine, reporting tool, order interface, program enrollment, and much more. These applications are heavily integrated with our CRM, Salesforce.com.
  • Development is Mendix is generally quick going. The time from whiteboard to deployed application can be a matter of days. The business side loves this and allows for continuous enhancements and modifications.
  • We heavily use the feedback loop built within the application. This is used for our internal QA processes as well as for customers to submit ideas, bugs, etc. This has become a valuable asset to our team.
  • The business logic capabilities are quite comprehensive and allows going back to review "code" relatively painless
  • The documentation and user community could be stronger. With any other (well established) software, a quick Google of a problem will yield hundreds of results, solutions, blogs. That's not always the case with Mendix. This has improved, however, in the few years our organization has been using Mendix.
  • Styling pages, forms, etc., within Mendix is a bit tedious. Without a solid foundation of css, forget about making your app look anything like you would want, aside from the out-of-the-box styling packages/templates Mendix offers.
  • The Helpdesk Support is sub-par. Often times a few days will pass and a "try this... no no, try this. I meant try that..." idea(s) are thrown back. The true understanding and knowledge seems to lie with only a few individuals. Although, this too has improved in the years of using the software.
We built a very simple application to read and display records, based on specific user credentials, from our CRM, Salesforce. The entire application took only a few weeks from concept to deployment. Meanwhile, the software engineering team has spent almost a decade developing something similar from the ground up, albeit with more function and purpose. But the point is that we were able to take a high level concept and turn it in a functioning web app in the matter of weeks. Functionality can always be added/removed based on user feedback or business cases.
We've utilized the feedback loop to manage our story development and sprint management quite heavily in our QA processes. As new arms of our apps are conceptualized by our business units, we quickly turn around and begin development. Our QA teams review the development and add questions, bugs, etc., via the feedback loop as they go. We then have instant visibility to their issues/concerns and can choose to rectify immediately or table for a meeting. The has proven quite useful.
Mendix is well suited for companies looking for custom applications that can be developed at a rapid rate and that require constant changes and modifications. We've also had great success integrating it with our CRM, Salesforce. On the other hand, a smaller company looking for an application with standard function may be more suited looking for an off the shelf solution. Also, the learning curve for a non-developer to learn Mendix is quite large, despite the claims. A better training program and/or an online learning center would be extremely useful.

Evaluating Mendix and Competitors

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  • Prior Experience with the Product