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Micro Focus Data Protector review
July 19, 2022

Micro Focus Data Protector review

Francisco Arranz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Micro Focus Data Protector

We rely on Micro Focus Data Protector to protect our customers' data, showing its compatibility with different environments and its great power to handle backups of large environments. It has a very intuitive management console where we can perform almost any action.
  • Compatibility
  • Simplicity
  • Robust
  • Support
  • New features in less time.
  • Recover any data
  • Resolving support cases is sometimes slow.
It is the weak point of this software, although it is improving little by a little. The first level of support does not solve almost anything until you move on to a higher level that is more involved.

Do you think OpenText Data Protector delivers good value for the price?

Yes

Are you happy with OpenText Data Protector's feature set?

Yes

Did OpenText Data Protector live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OpenText Data Protector go as expected?

Yes

Would you buy OpenText Data Protector again?

Yes

Very simple to use and integrate with the different environments to be protected.
It is the appropriate software for large companies, where hundreds of backup tasks are handled. It is the stage where it shows all its power. It is enterprise software. The least appropriate would be a small virtual environment, where much power is not required, although it could be used just as well.

OpenText Data Protector Feature Ratings

Data Center Backup
8.2
Universal recovery
7
Instant recovery
8
Business application protection
8
Multiple backup destinations
9
Backup to the cloud
9
Deduplication and file compression
8
Snapshots
9
Flexible deployment
8
Management dashboard
7
Platform support
9
Retention options
9
Encryption
7

Using Micro Focus Data Protector

50 - Perform backup copies.
  • Backup our environments.
  • Backups to cloud.
  • With the new cloud workloads.
Meets all our expectations.
Veeam Backup & Replication, Veritas NetBackup

Evaluating Micro Focus Data Protector and Competitors

Not Sure
  • Price
  • Product Usability
  • Prior Experience with the Product
Experience with the product during previous years.
I would not change anything.
  • Veeam Backup & Replication
Micro Focus Data Protector is enterprise software that has its strengths and some weaknesses.

Micro Focus Data Protector Support

ProsCons
Kept well informed
Slow Resolution
Less knowledgeable
Escalation required
Need to explain problems multiple times
Slow Initial Response
We do not have premium support. I don't decide it.
When we have had a critical incident, all levels of support have been involved, as well as the local Micro Focus Data Protector pre-sales teams.