Azure poor customer service
February 22, 2022
Azure poor customer service
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Microsoft Azure
Microsoft, why don't you understand customer service you send me an email regarding an urgent billing issue, I cant seem to fix it, and it's becoming more urgent as the days go by, I put in a service ticket, and it takes you 7+ days to come back to me are you guys serious about Business, 7days + to come back to mere and accounting issue. Lucky I worked it out by spending 1 hour on the web to find a simple issue that you couldn't answer on your own help menu That's why the bulk of our customers are on AWS and not on Azure Terrible Service !!!!!!!!!!!!!!!!
- Tell people how great they are , when there not
- Not answer support request in a timely manner
- Poor customer service
- Fix your customer service
Do you think Microsoft Azure delivers good value for the price?
Not sure
Are you happy with Microsoft Azure's feature set?
Yes
Did Microsoft Azure live up to sales and marketing promises?
No
Did implementation of Microsoft Azure go as expected?
Yes
Would you buy Microsoft Azure again?
No