Customer knowledge
November 25, 2021
Customer knowledge
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Microsoft Dynamics 365 Customer Insights
Microsoft Dynamics helps the organization and the different temps [compile] all the data from [our] customers. Sometimes this data is difficult to share across the company with all the people interested. The tool organizes it and helps us [extract the most] relevant insights thanks to its dashboards. It would be very helpful for any team willing to have better knowledge of their customers.
- Customer behaviour in apps
- Compile and share customer data
- Create summaries and dashboard to extract insights
- Difficult to integrate with other microsoft tools
- Increase inowledge
- Avoid lose of information
Not sure if any other software had been evaluated
Do you think Microsoft Dynamics 365 Customer Insights delivers good value for the price?
Not sure
Are you happy with Microsoft Dynamics 365 Customer Insights's feature set?
Yes
Did Microsoft Dynamics 365 Customer Insights live up to sales and marketing promises?
Yes
Did implementation of Microsoft Dynamics 365 Customer Insights go as expected?
Yes
Would you buy Microsoft Dynamics 365 Customer Insights again?
Yes