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Practical and Affordable, but lacks a user-friendly interface
July 12, 2019

Practical and Affordable, but lacks a user-friendly interface

Jason Conner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Dynamics GP

We currently use the platform to manage our sales production, profit and loss and accounting statements, and for inventory control of signs and other needed materials. It is used across the whole organization, but the uses are managed by individual departments.
  • Inventory and supply chain management.
  • Project analytics.
  • Sales management.
  • The user interface is clunky.
  • There's a lack of bolt-on technology options.
  • Streamlined reporting across multiple departments.
  • It allows for independent management of various features.
There are more features and products overall in the Microsoft package at a better price point. Overall, Salesforce has a much sleeker and more user-friendly design.
It's well suited for small to medium-sized sales and supply forces. I couldn't see larger companies being able to use this, but perhaps I am mistaken.

Microsoft Dynamics GP Feature Ratings

6.6
Accounts payable
7
Accounts receivable
7
Cash management
7
Bank reconciliation
7
Expense management
7
Time tracking
6
Fixed asset management
7
Multi-currency support
6
Multi-division support
7
Regulations compliance
6
Electronic tax filing
6
Self-service portal
7
Global Financial Support
6
Primary and Secondary Ledgers
7
Intercompany Accounting
6
Localizations
6
Journals and Reconciliations
7
Enterprise Accounting
5
Configurable Accounting
7
Centralized Rules Framework
7
Standardized Processes
7
5.0
Inventory tracking
5
Automatic reordering
5
Location management
Not Rated
Manufacturing module
Not Rated
6.8
Pricing
5
Order entry
8
Credit card processing
8
Cost of goods sold
7
Order Orchestration
7
End-to-end order visibility
6
Order exception Resolution
Not Rated
6.3
Pay calculation
6
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
5
Reimbursement management
8
6.7
Dashboards
6
Standard reports
7
Custom reports
7
7.0
API for custom integration
7
Plug-ins
7
7.0
Role-based user permissions
7
Single sign-on capability
7