Microsoft Dynamics NAV: Necessary, good... but not without some "growing pains".
June 10, 2019

Microsoft Dynamics NAV: Necessary, good... but not without some "growing pains".

FRANCISCO OLIVEIRA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Dynamics NAV

Microsoft Dynmics NAV is being used as a multi-department, complete ERP system at our headquarters/manufacturing facility. It addresses integration and connectivity issues with other software and adaptive technologies: formulation and manufacturing batching software, scanners and bar codes, inventory, financials, emailing of invoices and statement, sales and purchasing... all from their user portal.
  • Good integration with other software and technologies.
  • Good viewing interface for both AP and AR.
  • Ability to customize most reports.
  • Some functions could be a bit more user friendly, intuitive.
  • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
  • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
  • Better manufacturing overview
  • Better inventory control
  • Just about the same as GP in the other areas
Microsoft Dynamics GP feels a bit more user friendly and intuitive than NAV. However, NAV will definitely win the gold on the ability to integrate and connect with other software and technologies, especially as the company grows. We are having a tougher time training employees on NAV than we did with GP, but people seem to be finally getting used to the new processes.
It addresses well some integration and connectivity issues with other software and adapted technologies: formulation and manufacturing batching software, scanners and bar codes, inventory, financials, emailing of invoices and statement, sales and purchasing... etc. I believe it to be better suited to a medium to large company. Not as simple and seamless as we expected for migrating from another Microsoft Dynamics software product (we moved from GP to NAV). Our staff is going through a tougher time than we thought to learn some procedures. Normal growing pains?!

Microsoft Dynamics 365 Business Central Feature Ratings

Accounts payable
9
Accounts receivable
9
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
8
Configurable Accounting
9
Standardized Processes
8
Billing Management
8
Cash and Asset Management
9
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
9
Inventory tracking
9
Automatic reordering
8
Location management
9
Pricing
8
Order entry
9
Credit card processing
Not Rated
Cost of goods sold
8
Order Orchestration
8
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
9
Standard reports
8
Custom reports
9
API for custom integration
10
Plug-ins
Not Rated
Role-based user permissions
10
Single sign-on capability
Not Rated
Award Lifecycle Management
Not Rated
Budgeting and Forecasting
Not Rated
Project Costing
Not Rated
Cost Capture
Not Rated
Capital Project Management
Not Rated
Customer Contract Compliance
Not Rated
Project Revenue Recognition
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Production Process Design
9
Production Management
9
Configuration Management
Not Rated
Work Execution
9
Manufacturing Costs
9
Forecasting
9
Inventory Planning
9
Performance Monitoring
9
Proposal Management
Not Rated
Product Master Data Management
Not Rated