Mimecast - Finally in love with my spam filtering solution
Anonymous | TrustRadius Reviewer
December 19, 2018

Mimecast - Finally in love with my spam filtering solution

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Mimecast Secure Email Gateway

We are using Mimecast to scan all inbound and outbound email for spam and malicious content for the entire organization. We're also using the secure messaging product as well.
  • Impersonation Detection - We've received a lot of fake CEO emails recently. The previous product we had had limited ability to detect this. Mimecast on the other hand can use multiple factors to help determine whether an email from outside the organization is impersonating an employee.
  • It allows you to customize rules for specific people or groups
  • It has a lot more features
  • The web interface, while powerful, can be counter intuitive to use. If you're not in there all the time and very familiar with how it works, often you will have to reach out to support to remind you how to get something done
  • The email support is just okay. I would be very frustrated if I didn't opt for the option for phone support.
  • Reliability - This was a key consideration, as we are not able to be without email scanning for any amount of time. We have not seen an outage to date
  • Prevented Impersonation Emails - We've had a close call with CEO impersonation emails / wire fraud email. This has saved us a ton of money by preventing these from getting through
Barracuda - We've previously used barracuda and this has been much more powerful of a product with much more granularity. We also considered IronPort and Trustpoint
When we were a smaller company we couldn't justify the cost of something like Mimecast. However, for a medium to large organization, a product like Mimecast is well suited.