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MINDBODY is the best at what they do!
March 09, 2020

MINDBODY is the best at what they do!

Kari Doherty | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with MINDBODY

Our business uses MINDBODY as our client management system. It's our point of sale system, so all sales and transactions go through MINDBODY. We use it to run most reports, keep track of employees, receive reviews, and our class schedule. We also use the business app that corresponds with it and the consumer app.
  • Client management
  • Point of sale
  • Class scheduling
  • Retail inventory
  • Rewards program
  • Client outreach
  • Keeps us organized
  • They offer 27/7 tech support
  • Largest company globally offering their services
We dabbled in using another client management system briefly when we first started our business. It doesn't stack up next MINDBODY. Currently, MINDBODY is the only company we know of that offers twenty-four, seven tech support. They also provide many opportunities for development, like offering a yearly conference that connects you to other companies that will help develop your brand.
MINDBODY offers excellent support. Every business is given an account manager that will personally reach out to you when needed. In addition to that, 24-hour tech support makes it easy to ask for help when needed. MINDBODY does a lot of different tasks, so it can be confusing to use. Having support makes it more possible.

Do you think MINDBODY delivers good value for the price?

Yes

Are you happy with MINDBODY's feature set?

Yes

Did MINDBODY live up to sales and marketing promises?

Yes

Did implementation of MINDBODY go as expected?

Yes

Would you buy MINDBODY again?

Yes

MINDBODY is currently the largest company offering client management in the health, wellness, and beauty industry. The consumer app they provide connects us to almost two mission users daily. They provide 24-hour tech support, seven days a week. For the scale of business that we do, MINDBODY is suitable for our company.