Great Collaboration Product with Tight Integration with MS Office
June 29, 2021

Great Collaboration Product with Tight Integration with MS Office

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with MindManager

We have used MindManager within our department to produce process flowcharts, process planning, project management, and notetaking. We found that it boosts productivity by allowing everyone involved in a project to collaborate as it has tight integration with MS Office and other business tools such as Microsoft Teams. It takes less effort to use compared to other tools and it was a great tool that we used to collectively gain visualization of our projects and processes.
  • Brainstorming
  • Process Mapping
  • Knowledge Management
  • Meeting Management
  • Problem Solving
  • Project Planning


  • Great to segment things out (projects, organizational charts, processes, workloads, etc) and gives you a full picture of the job.
  • It is user friendly, simple to use, and powerful.
  • MS Office and Teams integration is great. Allows for easy collaboration.
  • Great GUI and visuals
  • Excellent method for project planning and brainstorming


  • It can be difficult to print your mind map in a font that is large enough to easily read.
  • Certain features for first-time users are a bit daunting and there is a slight learning curve.
  • The help options can be enhanced.
  • Improved collaboration
  • Saved time and efforts
  • Improved productivity of project managers
MindManager has a good number of templates that one can use to easily create flowcharts, organization charts, and workflow processes. There are also a good number of built-in icons and images in the repository that can be added to flowcharts. We used to use a Microsoft product to conduct the same work and it took a significant amount of time to produce. While exploring MindManager, we were quite impressed with how much time was saved using the program and also adding added features such as collaboration.
We are still evaluating MindManager but we felt that it easily integrated with Microsoft Office and Teams than Lucid and that was really important for our team. We love the single sign-on feature and all the integration features that come with the program. We will continue to evaluate MindManager and hope to incorporate it in the near future.

Do you think MindManager delivers good value for the price?

Not sure

Are you happy with MindManager's feature set?


Did MindManager live up to sales and marketing promises?


Did implementation of MindManager go as expected?


Would you buy MindManager again?


I like how user-friendly MindManager is for someone who has learned how to use the program. I've tried many mind mapping tools, both online and offline and I find MindManager does it right the first time without any issues. It is also visually perfect, very intuitive, and offers all features you might need. MindManager produces really sharp and professional maps that can be used on screen shares and presentations without any hesitation. It is suited well for organizing personal projects and tasks. I use it to manage most of my personal information when not doing departmental projects and tasks.

MindManager Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
We did not purchase the premium support as we are still trialing the software program. We will consider purchasing it when we make a purchasing decision.
Sometimes, it’s not just about an individual advisor going the extra mile for the customer, but a customer service team coming together in the best interests of the customer. When I came across an issue with understanding a function of MindManager, the customer service representative gave me assistance and also provided me with documentation and explained the entire support process. After a few days the representative contacted me to follow up and see if I needed any further assistance. I appreciated this exceptional support efforts.

Using MindManager

Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
Feel confident using
  • Linking individual Outlook e-mails to your mind maps
  • Map the contents of your files and folders
  • Manage information quickly and logically
  • Drag and drop within the map sometimes is tricky, making placement, or rearrangement of items frustrating
  • Microsoft Project integration does not exist

MindManager Reliability

A team can collaborate on the same project but cannot create a shared project file. It would be helpful for that feature to be added.
We have had no issues with the application's availability
The application is quick and responsive. We are able to produce mindmaps and reports with ease. The program is not complicated at all and integrates well with software and programs like Microsoft Outlook and Teams, which we truly appreciate.


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