Overall Satisfaction with MindTickle
It is currently being used mostly across the Sales organization for various types of Sales training. It is used to deliver Sales training, product training/updates, and to test our knowledge.
- It displays all of the modules that I still need to complete in a clear, easy-to-understand way.
- I like that I have the ability to increase the play speed of some of the training videos. This helps me to complete some of the trainings a lot faster.
- There is a simple path of the different courses I need to take. If I don't complete them, I am able to continue where I left off.
- We have the SFDC integration. It seems a bit clunky at times and doesn't resize correctly when I have resize the window. I prefer to log into it directly vs. using the SFDC integration.
- I am not a huge fan of recording and ranking pitch videos, but have done a lot of these in MindTickle. There is also no clear-cut way of notifying those that need to review my video and several have gone un-reviewed.
- This may just be how our training team has put things together, but a lot of the training paths that we go through have really corny themes. They could be improved and a lot more engaging.
- It seems to accomplish what we use it for (Sales & Product training and updates).
- Shorter sections with quick updates/training are easier to consume and are retained for longer.
- Every rep is required to complete monthly sales updates through the platform and are tested on it, so our goal of 100% training is mostly accomplished.
I used SalesHood at a previous organization. We had personalized trainings from the CEO. The platform was easy-to-use, and great for housing trainings for later review. MindTickle seems to have some more integrations, but the format is simple and it is a bit clunky to use. It wasn't my choice to use it at my current company though.