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MIP users' experience
Updated June 03, 2023

MIP users' experience

Richard Lai | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Nonprofit Technologies (NPT), legacy product

Overall Satisfaction with MIP Fund Accounting

Currently it is being used by Fiscal Department only.
  • Bank reconciliation.
  • General ledger analysis.
  • Reporting.
  • Budgeting.
  • Custom reports.
  • Generally favorable.
  • ROI is very reasonable.
  • Has positive impact.
MIP has quite a few standard reports that can generate different types of reports on multiple funds
It provides what we need to run our business with reasonable cost. Integrating MIP Fund Accounting with other software can save significant time and effort by eliminating duplicate data entry and automating various tasks. This efficiency can lead to cost savings by reducing manual labor and potential errors.
MIP gets our job done effectively and efficiently.

Do you think MIP Fund Accounting delivers good value for the price?

Yes

Are you happy with MIP Fund Accounting's feature set?

Yes

Did MIP Fund Accounting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MIP Fund Accounting go as expected?

I wasn't involved with the implementation phase

Would you buy MIP Fund Accounting again?

Yes

It makes bank account reconciliation very simple and easy. Budget flexibility is limited.

MIP Fund Accounting Feature Ratings

Support from Community Brands

very responsive and efficient
I have not used any training resources from Community Brands since the product is so user friendly
I have not used the Community brands of this product
Our organization uses the on-premise version could easily deployed in the cloud if we choose so.

Using MIP Fund Accounting

1 - Couple years of software and programming experience
  • posting journal entries
  • processing accounts payable
  • processing accounts receivable
  • running financial report
  • reconciling bank account statements
  • Using different filters functionality to customize our dash board report
  • Reconciling cash function is a breeze
  • Aging reports for both AP and AR
  • Budgeting functionality
  • Restricted and unrestricted fund accounting
10 - Fiscal department
Accounting department - financial reporting
A/P team
A/R team
Budgeting
Cash receipts

Evaluating MIP Fund Accounting and Competitors

  • Price
  • Product Features
  • Product Usability
since we are a non-profit organization cost plays a very important role in deciding product selection. MIP has adequate product features to suit our needs at a very reasonable price and the product is very user friendly
we have interviewed some other products but still believe MIP is our best selection

MIP Fund Accounting Implementation

I did not get involved the implementation of MIP Fund Accounting
  • Implemented in-house
  • Testing
  • Parallel
  • Final

MIP Fund Accounting Training

  • No Training
The software is very user friendly and easily pick up as you work on the software

MIP Fund Accounting Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
yes, just in case for protection
Customer services are good and prompt.

Using MIP Fund Accounting

  • Reconciling cash accounts against bank statements
  • Running financial reports
  • GL reconciliation and analysis
  • Budgeting and financial planning & forecasting
ProsCons
Like to use
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Unnecessarily complex
Very user friendly.

MIP Fund Accounting Reliability

MIP fund accounting has different modules (General Ledger, AP, AR, Payroll, Budget etc.) that you can add and expand as your organization grows.
MIP has custom support that you can call during business hours to have your questions or issues answered.
We have not encountered any unplanned outages, any outage maintenance is well planned ahead and informed

Integrating MIP Fund Accounting

It only takes a few minutes to have the data uploaded & downloaded between two software systems
  • Budget Maestro
  • Paylocity
Our IT department found the process pretty straight forward and easy. Seamless Data exchange allows data transfer between different software systems. This reduces the need for manual entry and helps maintain data accuracy & integrity.
  • Paylocity - Payroll software
Yes
  • File import/export
No
It's important to note that not all software applications may have pre-built integrations available for MIP Fund Accounting. In some cases, custom development or third-party tools may be required to establish the desired integration, which could add complexity and cost to the implementation.

Relationship with Community Brands

Everything is well presented and documented no hidden costs or fees
I do not aware of any complaints from the vendor
User Licensing fee & annual maintenance fees
Community Brands typically offers training resources, documentation, and customer support to assist users during the integration process.

Upgrading MIP Fund Accounting

Yes - The upgrade went through very smoothly with no major down time
  • Allow work from home remotely easy
  • Cloud version of upgrade reduces the costs of maintaining servers in multi-locations
Yes - To enhanced better reporting and create more custom reports to suit our company growth & need