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Good platform for collaboration in design thinking
September 27, 2021

Good platform for collaboration in design thinking

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro has helped me collaborate with other team members, a lot of added options to draw diagrams during creative brainstorming sessions. Ease of zooming in on the desired portion of the screen.
  • Variety of shapes and diagram options.
  • Whiteboard and sharing options.
  • Reactions.
  • Searching within the ideas submitted.
  • Initial zoom in and zoom out are confusing and take some time to adjust.
  • Dragging of post-it notes is sometimes difficult, it may be because of PC performance.
  • Even the minute double-clicking of results in a post-it note and then being inserted is difficult, which is annoying.
  • Selecting all and moving at the same time was difficult initially but now it's improved.
  • It has helped particularly during brainstorming.
  • Productivity has been increased.
  • Reviewing and providing feedback is easier.
I am not sure of the implementation process, I am just an innovation program member. However, in the beginning, it was not very easy to move from concept to implementation as the platform was new. I already had some basic experience using Mural, hence, it was a bit easy but other participants had used Lucidchart before. Some options with Miro were confusing and we are also still exploring a lot of new cool features. I am not very comfortable with the export feature. I am still not sure how to export from Miro.
I don't have a very good idea, I have organized the session, productivity has improved and team members are happily collaborating during the ideation sessions. There are frequent changes that might be required in the concepts which are obviously inside the Miro interface. So the ease of access is great, which might have resulted in getting new projects to the organization phase. Since I am not in a high position to make business decisions, I am just a facilitator in an innovation program.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Organisation selected it considering its cost and policy, we were just using the provided platform.
For ideation, I had used Miro for collaborating with 6 participants. It was easy for participants to put their idea in post-it notes and do it. But a drawback was noticed when I shared the screen with the users, then dragging the post-it notes for clustering was really painful.