Miro from the Perspective of a Pre-Sales Engineer
September 27, 2021

Miro from the Perspective of a Pre-Sales Engineer

Noah Omdal | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

It is used as part of the pre-sales cycle to help engineers like myself connect with customers over remote-work settings, but still have the intimacy of whiteboarding together. It helps us explain the solutions we are selling.
  • Collaboration with other Miro users.
  • Compelling visual designs.
  • Easy to navigate the board.
  • No support for adjusting the transparency of added images.
  • Confusing to collaborate with users outside the org.
  • Limited shapes and stuff I can build on the board.
  • The quicker sales cycle for explaining solutions (positive).
  • No negative I'd say, neutral at worst.
  • Reduces redundancy between engineers since we can re-use templates (positive).
Is there a mobile app? I only use the desktop version but would benefit from being able to use it in different places I think.
I'm impressed overall but wish it was a little easier for people without dedicated Miro accounts to jump on and engage with my presentation. Otherwise, I think that a stylus-based whiteboard approach would be nice. Maybe it has this and I just don't know how to set it up, but I would certainly value that.
The big thing is sharing boards with other engineers and also reusing templates to reduce wasted time with people creating their own boards after someone basically did the same thing. So in that sense, it aids collaboration and helps us work faster and more efficiently, which is beneficial for our organization.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?


Did Miro live up to sales and marketing promises?


Did implementation of Miro go as expected?


Would you buy Miro again?


Miro is friendly to use and more aesthetically pleasing, which I definitely value. However, it does feel like there are slightly fewer features / general comprehensiveness of a solution than something like draw.io. I'd benefit from the simplicity of Miro with perhaps a slightly beefier feature set that allows for a greater degree of customization.
Miro is well suited for a sales environment, maybe less so for roles where you have to get extremely detailed/technical.