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my experience with Miro (good or bad?)
September 27, 2021

my experience with Miro (good or bad?)

Tarcisio Fernandes De Macêdo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

It is being used on two fronts: the first is to create a map of influences, and the second is to create individual pictures of each employee so that we can understand the skills, characteristics, and possible bottlenecks that the health ecosystem brings. It’s used by the whole organization, but the RH department normally is the lead for this application.
  • Stakeholders maps.
  • Frameworks for the whole company can be seen at the same time.
  • Using Miro with mobile devices leaves something to be desired. It's difficult to fill in the frames.
  • My company uses its own internal network and sometimes I'm the same, the initial login takes a long time to happen.
  • At a time of change that we are experiencing within our organization, Miro provided us with the possibility of dividing us into small groups and discussing new issues. Like, we put in there everything we thought about possible solutions to problems. miro accelerated the team's decision-making so we could deliver more value to customers. We use it at the launch of a drug and we are able to capture and coordinate all discussions in this phase of the product's lifecycle. Another very good thing was the possibility of working offline.
N.A
For me, this is the most positive point of the tool: integration. I think we should put some captions on top of the icons so that users don't need to be in trial and error... but the possibility of integration to other users from different countries made me put Miro among daily tools.
We co-created an action on the impacts of one disease on another. It was very interesting. Miro stimulated the capture of insights, live discussions and created a media plan. It was very good too because we get to know more about the reality and the daily lives of colleagues from other affiliates. Very good experience!

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Well suited for:
-Large projects that need involve the entire company.
-Frame creation.
-Defining the challenges to be overcome and insights from the discussion.
Less suited for:
-Kanban frames.
-Powerpoint presentations that we can hyperlink, create animations and present to external clients.
-I think the platform is not suitable for clients who are not directly connected to the corporate world because of the initial difficulty in handling the tool.