service design review
November 04, 2021

service design review

Miguel Rodriguez-Batista | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use it to map journeys and blueprints.

Pros

  • Cater for a large user base, design and non designers.
  • Being online.
  • Features such as chat, video calls in addition to core features.

Cons

  • Grouping and ungrouping needs more development.
  • Improved collaboration.
  • Teamwork.
  • Simplicity.
  • Covid proof.
None, it's great.
Very simple to integrate and use.
Yes, absolutely since working from home is the norm.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Simpler to use.
Collaboration, journey mapping, user experience, mind maps, and ideation.

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