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Simply useful
November 11, 2021

Simply useful

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro in a couple of ways, mainly:
1) Draw diagrams of software systems.
2) A board during our retrospectives.
But we've also used it in less standard ways - like organising a raffle at a Christmas party. I believe it's used only in our division but by both engineering and management.
  • Draw diagrams.
  • Voting on items.
  • Visualize complex processes.
  • Collaboration.
  • Sometimes arrows take strange paths from A to B and I have to re-draw them.
  • Setting a color background so things pop out is somewhat cumbersome since I need to put it behind other objects. But this is understandable and minor.
  • Some popular icons or shapes would be handy for us (like using AWS's icons in diagrams for things like S3, API Gateway, etc).
  • We like the voting functionality, but there's always someone to forgets to press "Vote" after clicking on different items and thus hasn't voted. We've had to re-do votes since the results are "immutable".
  • Improved productivity.
  • Time-saving when trying to explain concepts and architecture.
  • Sped up iteration over architecture.
I find the hand tool should be the default - I oftentimes rearrange things when I didn't mean to because I've forgotten to switch. A mouse pointer often seems like the default and correct icon to use for moving objects, though I do know the hand tool exists. Maybe that's just me.
Not sure what integration this is. If it's in the team - I believe people caught up really quickly to use it. If it's with our Single Sign-On, I wasn't involved in setting this up but I imagine it's standard, not difficult. I don't think we've integrated it with anything else, hasn't been necessary.
It's been incredibly useful for our team retrospectives. We are a team of 12 and online meetings with a single point of focus at a convenient resolution (zooming in and out in a vector space is very valuable). We've organised a gift raffle using Miro, which also would have been much more difficult without it and much less fun. But it's hard to describe how we did it.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Simpler and more intuitive with more functionality, covering different use-cases. Also, management had already bought it, though the free version works for temporary use.
Miro has been very convenient to visualize complex interactions or flows. We've used it for microservice architecture diagrams, authentication flow diagrams, voting on process improvements, and other such applications. It's been simple and quick to work with and it is my go-to tool for such tasks. Collaboration has also been very convenient, while also enabling some decluttering options and flexible UI.