Helpful for virtual collaboration
November 10, 2021

Helpful for virtual collaboration

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is currently being used across the department for a variety of uses. I've used it for: - Design brainstorming - Team building - Project management - Template building - Central idea repository It has been a helpful tool for bringing teams together remotely and whiteboarding. The biggest business problem it has addressed was the shift to working from home.
  • Workshop collaboration.
  • Team white boarding.
  • Template building for websites.
  • Workshops -- it is hard for new users to understand how to use and navigate the tool.
  • Loading content -- sometimes it takes a long time for content to load especially on boards with a lot of items.
  • Saving content -- there have been times when random areas of the board have been erased.
  • Positive - Keeping team collaboration alive during the pandemic.
  • Positive - Having a virtual whiteboard.
  • Negative - frustration during workshops.
It honestly felt like we had to use Miro because it is what the company paid for. In the beginning, we were having a better experience with Mural but it is not contracted in the same way as Miro and also has security concerns. The user experience of Mural feels cleaner and less clunky than Miro and I'm not sure why.
There was definitely a learning curve with Miro, particularly with older users. I think people are more used to it now but there are still times when use is not as smooth as desired (e.g., not able to click into a sticky note, accidentally unlocking and moving things, making random shapes by accident, etc).
Miro has been the main way my team has been collaborating. For working remotely, it seems like our best bet, and it's been nice to look back on ideation sessions instead of looking at a photo of a whiteboard. We've also been able to use Miro as a deliverable tool so that clients can see how work is progressing.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?


Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?


  • MURAL (formerly
I found that the user experience for Mural was smoother and felt more designer-focused. However, my understanding is that there are security concerns with using Mural and that is why the company chose Miro. In comparison, Miro has been a fine second choice, but I wish it was as clean and aesthetically pleasing as Mural.
I've had great experiences using Miro to present concepts to clients and do some light collaboration. It has also been a good tool for project management – tracking timelines, managing PTO, discussing roadblocks. My worst experiences have been in workshops where we are depending on the attendees to do a lot of moving and creation in Miro. To solve this, we usually drive and let the attendees tell us what they want.