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Great product, easy to use, great features
November 11, 2021

Great product, easy to use, great features

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro has enabled us to collaborate in a way that transcends our geographical separation - particularly important for a team that is spread around the country and limited by the lockdown. Not only has it allowed us to collaborate, share ideas, innovate and record insights, but it has arguably been a more effective tool than being able to do it in person. As a User Researcher, Miro has been an important tool in allowing us to record findings, link insights, and share our findings with the wider team in an engaging and interactive way.
  • Collaboration and user management
  • Features for interactivity
  • Flexibility
  • Location of hosting limits its usage within government.
  • Ability to retain data
  • Ability to share data with wider team
  • Efficiency in sorting and analyzing user research data
Nothing specific! It was very easy to get onboarded and to get going straight away. Tool tips and help guides were handy, but it's all very intuitive.
I haven't had the need to integrate Miro with any other systems. In terms of integrating into the wider team, however, very easy. The easy user interface, engaging layout - and the ability to customize to near-infinite possibilities of layout - means that the tool was easily adopted by the whole team.
It has been hugely useful and important. We are a geographically diverse team, so Miro has allowed us to transcend this difficulty - at a particularly important time - and allow us to continue almost 'business as usual. It has been used almost as a direct replacement for the in-office 'Team board' we used pre-lockdown.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro's user interface and usability are superior to the alternatives I have used, particularly Google Jamboard. The feature set is brilliant, and colleagues appear to find the product to be the easiest to adopt. Likewise external stakeholders - some of whom are less familiar with tech products - seem to understand Miro much more quickly than its competitors.
It's really well suited to the collation of user research insights and facilitates teams to work together to analyze these findings. I can't think of a situation where it would not be well suited - it is a super flexible replacement for 'real life' whiteboards and collaboration, but with more features than real life!