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Effective support for collaboration in the digital age
November 15, 2021

Effective support for collaboration in the digital age

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We are currently using Miro for interactive product planning and development sessions, so that team members across the organisation can collaborate using the interactive whiteboard. Typically a facilitator will set up slides and activities for a group in advance, and the meeting attendees will have the opportunity to collaborate throughout the session. In particular, we have been making use of post-it notes and voting activities.
  • Interactivity.
  • Collaboration.
  • Information management.
  • Can be slow/clunky when lots of information on one board.
  • Ability to view slides full-screen (as with PowerPoint) might be useful.
  • Tools to help users navigate around large boards.
  • Supported collaboration.
  • Supported transition to home-working / hybrid working.
  • Enhanced group productivity.
I was not responsible for the implementation of Miro at my organisation, and simply used it as directed by the group facilitators. However, as far as I could tell, the implementation process went relatively smoothly. On some occasions, however, the settings seemed to automatically revert to a default that the facilitators didn't expect, which caused some very minor delays at the start of sessions.
It was relatively easy to integrate the use of Miro within our Teams sessions. A link to the Miro board was shared with all attendees at the start of the session so that they could directly access and edit the board. Additionally, the facilitator shared their screen on Teams, so that attendees could follow that way if they preferred.
Miro has helped teams across the organisation to collaborate on the planning and development of new products. It has essentially replaced the use of a physical whiteboard within meeting rooms. This has been particularly beneficial for the transition towards home-working and/or hybrid working, allowing a large and diverse group of people to collaborate effectively even if they are not together physically.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is very well-suited to collaborative sessions, perfect for the new age of working-from-home / hybrid working, where not all meeting attendees are able to be together in the same room. It has helped us to conduct workshops ranging from 5 to 50 participants, where facilitators have been able to guide attendees through different activities, record their feedback in real-time, and allow them to directly add their thoughts to the whiteboard.

The only concern I had is with speed, as it sometimes takes quite a long time to load up and can be fairly clunky when you use it. Obviously, however, this is dependent on the size of the board and your computer's processing capacity, so it may not be an issue for all users.