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Miro-culous tool that allowed us to continue what we love in a new virtual working environment!
Updated November 28, 2022

Miro-culous tool that allowed us to continue what we love in a new virtual working environment!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We leverage Miro to collaborate internally and externally when workshopping with our clients.
  • Allows for Collaboration
  • Permissioning for projects that should only be viewed by certain individuals
  • Organization
  • Flexibility in how things get built out
  • Including who extended invites to new team members (this feature used to be in the automated admin emails, but seemingly was removed)
  • Increased collaboration
  • Ability to workshop in a remote environment
  • Ability to organize with ease and share out to necessary parties
The implementation of Miro is fairly simple within our internal team. Implementing it with clients that are unfamiliar does require a small learning curve to ensure that they are comfortable with the features/capabilities/etc.
We haven't really leveraged Miro's integration capabilities, so it is difficult to speak to that.
Our team used to plan and execute design thinking workshops in a physical space. Miro was the tool that allowed our team to continue our services with minimal impact; it just required a shift on our side to translate our in-person activities to more virtual ones. The best feedback we had gotten from clients was that the tool was engaging, so that element of what we do was not lost when we were forced to become virtual.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

I tried Microsoft Whiteboard at first because it was already available through our office 365 package, but the capabilities were extremely limited. It would potentially suffice for a small group collaboration session, but it was not robust enough to workshop nor was it engaging. We have also used Figjam, which is similar to Miro, but also has some limited capabilities and offerings; specifically when it comes to being able to build a board/frame out from scratch.
We do a lot of workshopping in order to problem-solve both internally and externally. We have found it to be incredibly helpful in planning a facilitating those sessions. We have found that when we are working with large groups, we tend to capture notes on behalf of attendees rather than allow them to access the boards to avoid potential learning curves that might exist with the tool.