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A decent tool for collaboration and brainstorming with remote groups that shines in certain ways but could stand to be improved.
February 08, 2022

A decent tool for collaboration and brainstorming with remote groups that shines in certain ways but could stand to be improved.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Brainstorming and Ideation of new projects and products are primary use cases. We like to collaboratively brainstorm using premade templates, usually facilitated by an experienced person to guide the group. The additional features that allow you to make your own templates, timers, and voting, help the group to stay on task and generate new ideas quickly.
  • Collaboration when brainstorming around new ideas.
  • Allowing all voices to be heard.
  • A lot of existing templates that can inspire you to use Miro in new ways.
  • WireFraming of websites, site mapping, and user journeys are very quickly and easily done.
  • Selecting templates for a new board is not super easy and intuitive. You also cannot start a new blank board, then convert it to a template.
  • Integration with other platforms like Google Suite and Click Up could be improved.
  • Some of the UI abilities are missing some basic features; like Table, borders can only be a solid color - no opacity allowed, alignment of elements and auto spacing is not as clean and intuitive as something like Figma. Auto Distribution of elements doesn't work quite right especially when auto distributing grouped elements.
  • No discernible ROI.
  • Improved collaboration effectiveness when group brainstorming.
I do not understand what this question means by 'implementation of Miro'. It is a cloud-based platform that allows multiple users to access boards and interact collaboratively. There is a strong requirement for an experienced facilitator to help prepare and set up group activities. Management of users and board access could be improved, all boards are shown by default, even though there is an ability to organize boards by project, all boards still show up by default which can be a little confusing to a new user.
There are some features missing from the integration with standard tools - it is not as easy to take the product of your work in Miro and export it to be used somewhere else. The platform makes it so that you kind of prefer to log in to the main site instead of using it as a plugin or integration with your main workflows. Exporting a finalized board to use content elsewhere is still very manual and intensive - essentially recreating all elements and text manually.
Brainstorming and ideation for new projects have been very effective. The features available in Miro for creating and customizing the boards are very good and allow project-specific changes. The Miro boards are more feature-rich when compared to other products like Jamboard. Remote workers distributed across the country have been able to collaborate on new projects to get things started much more quickly.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

The other products that have been tried had fewer features and also the interface for navigation was much more intuitive in Miro allowing quick adoption by new users. Interacting with the feature elements e.g. moving blocks around, aligning things, adding and customizing the text, was much faster and simpler in Miro. The response time when collaborating was also very good in Miro.
Well suited to collaborative brainstorming, creating colorful and engaging boards, allowing people to have their voices heard, allows people to get into the zone when they know the goals. Less appropriate for more formalized documents in projects. There is still a need to post-process the boards into another format that is not as easy to do once you are finished with the boards.