Miro is the whiteboarding tool that other vendors talk about delivering, but never do.
February 12, 2022

Miro is the whiteboarding tool that other vendors talk about delivering, but never do.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is a recent introduction to our toolset and it is rapidly becoming the go-to for asynchronous meetings, note-taking, presentations, and much more. I personally find this tool much easier to use and much more extensible than Powerpoint for presentations, primarily because it can be used fully asynchronously, so users can post comments without disturbing the content, and because it can be interactive, allowing our viewers to participate in real-time. We're aware of the features that support project management and find the novel, but ultimately still use other tools to support that functionality.

Pros

  • Presentations
  • Brainstorming
  • Retrospectives
  • Mind mapping

Cons

  • Real life examples demonstrating using various features.
  • Key combinations and controls can sometimes be confusing.
  • Asynchronous work.
  • Documentation of brainstorming sessions.
  • Interactive meetings and presentations.
At first, Miro can be quite daunting since it just drops you into a blank canvas that can expand virtually forever. Everything is fairly minimized, so it can be somewhat difficult to get started. However, the templates provided by Miro and the community make getting started fairly trivial. In addition, Miro provides a variety of training videos and a whole university experience for free, which can enable a team that's used to another tooling very quickly.
I haven't personally set up any integrations, but I've used a few, like the Atlassian JIRA integration. With this integration, my team can go from ideation with sticky notes, to planning with agile-style cards, right to creating tickets in Jira without a hitch. I've also used the upload functionality which allows uploading almost any file type and it's rendered right in the canvas. PDFs, movies, gifs, they all just work, which is a nice departure from other tools.
As our team has started becoming more comfortable, this tool has taken the place of others like Box (documentation storage), Powerpoint (presentations), and other whiteboarding tools. Since the tool has native objects like notes, themes, templates, comments, stickies, emoji, drawings, it's easier than ever for my team to collaborate without feeling like they need to all be online at the same time. They also don't feel like they have to constantly open a bunch of different apps or browser tabs to get work done.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro seems like the spiritual child of other, more well-known tools that I've traditionally used. It takes the features I care about and leaves the rest of the stuff I don't use or don't care about where it started. The tool is polished, the functionality just works, and the help and training are also very polished, succinct, and valuable.
Miro is a terrific alternative to Powerpoint because it enables real-time interaction with presentation viewers. Viewers can share thoughts, make updates, vote, and more, which keeps them more engaged than they might otherwise be with a 1-way presentation. The features that make the tool great for interactivity are also great for asynchronous work. My team can brainstorm an entire project without ever having to join a live meeting by using comments, voting, mind maps, and other features. There are also so many templates available to kickstart a variety of projects, that it's difficult not to use the product where I would traditionally use something else, like Miro or Zoom.

Using Miro

Once you go through a few trainings and learn your way around, the tool is dead simple to use. Until then, it's easy to get lost or do things inefficiently.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Slide presentation
  • Templates
  • Retrospectives
  • Project management
Yes - You can use miro from your phone or tablet. I personally wouldn't recommend using the mobile app for anything other than viewing a project, but if your hands are small enough, I'm certain creating content wouldn't be any more trouble than using a full computer or laptop. The tablet version is very polished, providing finger gestures (pinch, etc) or even pen usage (iPen).

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