Great for visibility and collaboration, maybe a little too much.
February 17, 2022

Great for visibility and collaboration, maybe a little too much.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Planning and project management: it gives visibility to other teams on the capacity and it is easier to quick information that can be processed at a glance. Documentation: High-level documentation such as Design Ops, org charts, and Design Culture is being documented on Miro because it is easier to communicate to designers, and it keeps the vibe of a live document. Workshops and design activities: This is how we use it the most. We use it for design sessions of understanding and ideas, as well as for feedback (Design Critiques). The flexibility of the tool is great to adapt it to any design activity or create our own. We have created templates as well.

Pros

  • Easy to use and understand for any role (including business and dev), not just for designers.
  • Sharing for edition (collab).
  • Other tools for better session management (like presentation mode, following a person´s cursor, timer, etc).
  • Visibility on updated boards.
  • Templates (easy to create and to use).

Cons

  • Roles and permissions: it is confusing who has access to what and we might be spilling information unwillingly.
  • There´s little flexibility on the information architecture of the boards: We can save them in projects, but there are some boards that fall into deeper levels (folders).
  • The Teams part is confusing.
  • You can´t share or link to specific parts of a board.
  • Asynchronous work to get things done faster (positive).
  • Spark conversations and find a common ground on the go (positive).
  • Better design processes and culture (positive).
I only have problems understanding the roles and permissions/access. Overall, I love that the miro team is understanding the context of the use of the tools and are providing some wow features, like the timer. I also think is a very reliable tool, I haven´t experienced any downtime (that I remember), and you can trust that everything you put there is going to be on the board forever.
I haven´t used any integrations.
Miro is definitely a game-changer for remote collaboration. Currently, we can hire people from other parts of the country and we feel confident that we are building a design culture that persists.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

The interface and experience are so delightful. Also, the features for collaboration are better.
Best scenarios: Workshops, and Design activities. It is also great for giving classes. Worst scenarios: Be careful to invite people to the team because accesses are confusing.

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