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Miro is a collaboration tool everyone in our org, including engineers, actually likes using (and our engineers hate everything!)
February 19, 2022

Miro is a collaboration tool everyone in our org, including engineers, actually likes using (and our engineers hate everything!)

David Kozlowski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro as a team and cross-team collaboration tool. Specifically, Miro is our go-to tool for brainstorming, wireframes, mockups, roadmaps, and group critiques. Our use case is designing and migrating a massive data catalog platform and SharePoint hub site. Miro allows us to meet collectively and work through business and tech problems in a visual manner. People in my org actually enjoy Miro, which is rare for such tools (by comparison, people in our org do not enjoy most of the Microsoft tools we are compelled to use (One Note, One Drive, Teams, Office).
  • Wireframing
  • Group brainstorming
  • Project analysis/critique
  • Presentations
  • More vector-based icons needed, including ability to recolor, break apart, animate
  • Dragging lines and arrows from sticky notes into frames and shapes is an exercise in frustration, as the connector points jump around or simply don't go where I want them to go
  • Interactions and animation (see: Figma); we prefer Miro over Figma for rapid development of ideas and changes, but Miro lacks any ability to dynamically spotlight, animate, move, or resize icons, shapes, text, etc.
  • Positive: Miro's tools allow for faster development of ideas and concepts, streamlining our discovery process
  • Positive: Miro is easy to learn for designers, engineers, and business folks in our org; consequently, onboarding and training costs are reduced
  • Positive: Miro's combination of PowerPoint, Photoshop, and Figma functionality reduces the need to operate a bunch of tools in parallel, reducing errors and hiccups for our creative teams
  • Positive: Miro is a fun tool to use, adoption is broad across our org, increasing overall productivity
There are some minor but annoying differences between browser-based and stand-alone clients. For example, the quality of emojis varies wildly between browser-based and stand-alone, which impacts our team's ability to effectively collaborate when folks are using both in brainstorm meetings or other collaborative efforts). Both clients need parity across the board to reduce user friction.
Allowing users to interact via browser or stand-alone client provides max flexibility. Miro's ease-of-use has been a big factor in org adoption -- this is one of the rare tools that everyone likes to use. Miro still feels a little unpolished in places, but it's been an easier integration into our processes and procedures due to its solid UX.
We've used both the free and paid versions of Miro for group or team collaboration. The transition from free to paid versions was seamless -- we really appreciated how easy it was to move a board from one to the other, for example. Timers, voting, and video are some of our favorite collaboration tools. The always available nature of Miro makes it remarkably easy to sustain usage between meetings. Our main concern is how long it takes for Miro to open a board with a lot of bitmap or raster imagery.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro incorporates many of the core features and functionalities from the tools listed above. Our workflows typically entailed having all of these applications open at the same time, which is a big hit on system performance (particularly with Photoshop). Because Miro is so multi-faceted, our team can be up and running faster and even non-designers can make use of the tools or at least have a more active hand in the creative process. Miro is also a fantastic presentation tool and its integration with Microsoft apps is also great, as we primarily use Microsoft tools here.
Miro is fantastic for rapidly developing ideas and concepts visually via either solo or group usage. Much faster and more flexible than Figma, XD, Sketch, or other dedicated UX apps. We love the standalone client because it seems to be more stable and doesn't have to deal with browser-related issues. We find Miro can emulate many of the features found in Photoshop, Figma, and PowerPoint. It's just a fun tool to use! However, Miro's ability to create dynamic or scripted interactions and animations is lacking and the one element needed to make this a killer app.