Great Tool for Online Remote Team Collaboration with brilliant features
Updated March 04, 2022

Great Tool for Online Remote Team Collaboration with brilliant features

Anushree Campbell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is used mainly for collaboration, planning solutions, analysis, and team contributions mainly since teams are remote. I use various diagrams and templates to achieve an outcome for a session. it could be product roadmap, product planning, or solution discussion.

Pros

  • Great Collabration Templates
  • Lots of Graphics and icons and stationery to use
  • Allows various users to contribute to the board

Cons

  • the navigation around the board is very clunky
  • resizing and moving around
  • zoom in and out is tricky
  • picking and grouping objects without disturbing others
  • improved productivity
  • improved collabration
  • improved interaction
Not specifically
quite clunky and sometimes not able to integrate with other apps
it has positively impacted us as we can now use these boards instead of in-room whiteboards

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

None this is the first program that does so many things
Well Suited Analysis Solutioning Product Roadmap Team Ideation and Brainstorming Ill Suited Discussing Jira tickets, and integration Estimation of tickets retro

Using Miro

  • Product Manager
  • Project Managers
  • Engineering Manager
  • We use it for Retros , Analysis Activities
  • Brainstorming and Explaining A Concept
  • Product Roadmaps and Drill down into tickets
  • Architecture and Design Diagrams
  • More complex diagrams
  • Visio Integration to create sequence diagrams

Evaluating Miro and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
Not involved in the purchase process

Miro Implementation

Miro Training

  • Online training
  • no training
Not applicable as never had in person training
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
Yes it was very easy to learn. I first started using this product without any training. it is very intuitive and you can do a lot with this product.
I took the online training much later and it really helped with more knowledge on this product. I will be continuing with the tutorials to help use this tool to the max.

Configuring Miro

Not sure as not really clear on what you mean by configurability
Not sure as was never involved in this process
No - we have not done any custom code
Not sure as not involved in the process

Miro Support

I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool
ProsCons
Quick Resolution
Good followup
None
Not applicable
The training slides are excellent to provide a thorough information suite of how to use the tool

Using Miro

Miro is easy to use but sometimes the objects move even if you do not want them to.
This is inspite of using the lock feature. Also pictures cannot be pasted on it
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Drag and Drop
  • Use of Premade Templates
  • Post It notes and new graphics
  • Embedding more than one object
  • Moving objects
  • Pasting Pictures
  • Zooming In and Out - you can get lost on the screen

Miro Reliability

The product is being used across the company and still no issues with the same.
I have never had a problem with the availability
Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.

Integrating Miro

  • None
I have tried to integrate Miro with JIRA but it does not work for me.
  • Visio
  • Excel
  • Draw.Io
  • Powerpoint
I think a copy or primer of how to do it would be great

Relationship with Miro

I was not involved in this process
Not applicable

Upgrading Miro

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