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Miro help us collaborate and ideate in a way we previously thought could only be done in-person
February 26, 2022

Miro help us collaborate and ideate in a way we previously thought could only be done in-person

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro for cross-functional innovation collaboration on specific projects. A Miro board is created for each large project and space is dedicated for each week and day of work so we can easily find what we need from previous days. The process starts with ideation and divergence (ie: lots of post-its!) and each day gets more and more concrete as we continue to test our ideas with consumers. We also like the easy 'excel cells = post-it note' paste feature so outside team members can take notes in Excel and we can easily copy and paste those notes to the Miro board. Usually, we have 8 -10 people in the Miro board at a time, and it often takes the place of PPT for presenting agendas and key notes/thoughts to leadership.
  • Easy collaboration with multiple team members
  • Easy to paste external content into Miro (pictures, links, videos, etc.)
  • Ample space
  • You can't copy from the Miro board and paste into a different platform (ie: PPT)
  • I would also like a 'match formatting' function and a 'match size' button
  • Ability to connect and ideate in a virtual world
  • Improved records of the project process - easier to look back at what happened vs physical post-its and whiteboards
I was not involved in the initial implementation of Miro into our company, but from my point-of-view, the integration was seamless and it appears to be easy to swap licenses between old users and new users to ensure everyone necessary has edit access.
It can be a bit daunting for new members to get started in Miro, and despite spending time at the beginning of projects 'onboarding to Miro' - some members ask for even more tips and tricks to be effective. Miro could provide different training modules based on the users' incoming confidence with the tool (ie: low confidence = the longest/most comprehensive training)
Miro continually helps team members collaborate across the globe and timezones, but allowing multiple team members to edit and view at the same time. It could be made even better by integrating the tool with other Microsoft Office platforms (ex: PPT, Outlook, Excel) and often we are looking to include MS tools into the Miro board, as well as export Miro to MS tools.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

  • MURAL (formerly Mural.ly)
Miro and Mural are pretty similar, but Miro seems to have the edge when it comes to User Experience and onboarding new team members - just a bit more intuitive.
Miro works well for quick collaboration and specifically divergence/ideation. Multiple people can add items and thoughts to the board and it is easy to move them around as things change. Additionally, for longer projects, Miro works well when there is a clear structure/space set up for different activities or days. The massive open space can be daunting if a framework or structure is not present.