Excellent real-time collaborative tool
August 16, 2022

Excellent real-time collaborative tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro to design digital products. Miro boards help us a lot to facilitate collaboration between team members : UI/UX designers, developers, QA engineers, data engineers, product owners and project managers in order to accelerate, innovate and create great user experiences.
  • User-friendly
  • Diversity of templates & frameworks
  • Reliable real-time whiteboards to make illustration, brainstorming & training
  • Single source of trust that centralizes all documentations of a project in one place
  • The capacity to easily integrate with other products, especially Office 365 : Word, PowerPoint, Outlook, Excel, etc. (e.g., a copy/paste to Outlook to quickly share a diagram would be really helpful).
  • I cannot upload an image in preview mode when other team members working on the same board.
  • By using real-time shared Miro boards, it helps us to reduce project completion time
  • Miro helps us to improve productivity, efficiency and especially the product quality
Simple, easy to use, full of useful features
Good for every new user. The onboarding features are good also.
We also use Miro as a whiteboard for virtual meetings.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Excellent collaborative tool for designing and documenting digital products. I will 100 percent recommend it.

Using Miro

  • Brainstorming ideas
  • Design thinking
  • Documenting
  • Learning boards
  • Make collaborations between business and developers
  • Miro can replace Word and PowerPoint for documenting, modeling and making presentations.
I think Miro is a tool with a big potential to replace old and traditional ways of thinking, working and collaborating. I would like Miro to rapidly grow in the future to gain its place more and more in big organizations. The tool deserves it!

Evaluating Miro and Competitors

Yes - Miro could potentially replace many documenting, modeling and presentation tools. In our company, Miro is used as a whiteboard for brainstorming and designing products at the beginning of the projects.
  • Product Features
  • Product Usability
We were looking for a tool that helps us to work and collaborate easily in an agile environment. "Agile" was a so a big criteria for us to choose Miro.
No regret with our choice. Miro responds exactly to our expectations.

Miro Implementation

Change management was a big part of the implementation and was well-handled - At the foundation of the company, we started to integrate Miro early and Miro has quickly become a mandatory tool for every project (after 2 years).
  • The roadmap of Miro was not really clear
300 - Leadership team, Project Manager, Product Owner
3 - They have Miro company admin access rights.

Miro Support

I never have to contact the support team, as their documentation was very helpful and we also have the help of the Miro Community Forum. We can also easily find solutions on the internet, as Miro is widely used now (I think).
ProsCons
Immediate help available
Support cares about my success
None
Don't really have the information about our support level.
For sure. It would be absolutely great.

Using Miro

Miro is actually providing dynamic, clear and reliable real-time boards. We always prefer working and collaborating on it as we feel it a trustworthy and easy-to-use collaborative platform with zero frustration. The tool helps us also in daily team communication.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Designing architecture diagrams with integrated templates Azure & AWS
  • Easy kanban boards
  • The presentation mode feature could be better