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Review of MIRO
Updated June 02, 2023

Review of MIRO

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro to document business process flows i.e. documenting a process from the beginning to the end. I have then presented these diagrams to the client and internal team and sought feedback. I have also used it alongside other team members whereby we are able to work together without any disruption and we can also better help each other and see what we are working on, on the same board. In some cases it has replaced the need for me to use Visio which was more stagnant as opposed to MIRO which holds true to it's name at being better for collaboration and it is also visually appealing.

I have also used MIRO to document/jot down ideas via the brain storming templates and sticky notes. That has been pretty easy to use and as I said before, it looks great too! Definitely recommend MIRO to others as well.
  • Easy to collaborate with others - the board allows multiple users to work alongside each other without any disruption.
  • Visually appealing - the content looks great in MIRO (templates, font, etc., are easy to read/see).
  • Easy to use - templates are good, can remove/add features and functionalities easily.
  • Maybe include templates that can allow better business process notation and modeling.
  • Include more templates in general.
  • Make it easier to share the final visual with others in a way that it comes out nicely - for example when taking a screenshot.
  • It definitely improved productivity - it's easier for more than one person to get the work done when using MIRO templates, as they can work side by side in real-time.
  • Reduced the time in making changes - as it's easier to use.
  • Not a lot of training time goes into it - as it's quite easy to pick up how to use the functions and is made easier with having the ability to select templates as well.
It integrates well with Microsoft Teams - users don't need to directly have access to MIRO, and you don't have to share the board with each and every single team member. It looks good in Teams as well; no changes are needed there. That's the only tool I have seen it integrated with - I would love to see it integrated with document repository tools like Confluence, Azure DevOps, etc.
Easy to collaborate with others in real-time. No need to have to wait for each member to make changes - you can see the changes in real-time as well. Easier to explain what is happening while in a meeting as the other user is able to also able to make changes on the board. So definitely great at collaboration.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro is more a fluid tool then Visio in the sense that more than one user can be working on the board at the same time. It's easy to make changes to the templates or create your own one. So in that sense I would say MIRO is better than VISIO.
It is a great collaboration tool, perfect for brainstorming, business process modeling, ideas collaboration, etc. It looks good and is not as rigid as Visio, which allows for greater flexibility when presenting visuals in MIRO. Where it is not well suited is maybe when the diagram becomes too big, and then when you go to share it with others, it becomes harder to take in all the information on the page - so there could be some improvements there.