Miro - a useful tool for online collaboration
November 17, 2022

Miro - a useful tool for online collaboration

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Our business processes are supported by IT systems, that we develop ourselves. I use Miro to draw and explain the business processes for the IT development teams, as a crucial part of the development process, often in interactive digital meetings. The combination of interactivity between all participants, together with being able to capture complex processes in both text and images, makes Miro a useful tool.
  • Combination of text and images
  • Enables interactivity- in digital meetings
  • Is very user friendly, even for beginners
  • The registation process could be easier
  • There are so many tools to choose from, that the favorite ones can be hard to find
  • Sketching the connections between steps in complex processes can be challenging
  • Without Miro (or comparable tool) our business would not have coped nearly as well with the covid pandemic.
  • Miro enabled us to carry on our business as usual, in spite of working from home
  • Miro has really helped our business breach the communication gap between Business and IT
I cannot provide a response to this question , as I have not been part in any integration of Miro in our systems.
As previously mentioned, the possibility to engage productively in interactive digital meetings through Miro's online whiteboard is the key selling point. Without Miro or other similar product we could not have continued to function properly during the pandemic. With this product we were sent home, but could pick up work the next day, almost without any significant loss in productivity. Since then, Miro has become an important communicative tool in our development projects.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

We tried to use both Kanban Tool and Trello a while ago, but they never really caught on. Miro is way more flexible and user friendly. We still use SharePoint for many things, but it is not useful for the same jobs as Miro. While Miro allows for absolute real-time interactivity by users, and handles whatever format you work with (text, processes, images etc) SharePoint is useful only to semi-simultaneously working in the same text document.
In my experience, Miro is best suited for interactive digital meetings with no more than perhaps 8 participants. If the number of participants is higher, and they all are active at the same time, some of the creativity and effectiveness tend to be blurred. Used properly, and preferably with one person designated to "control" the board, it is a powerful tool to reach consensus around, and visualize complicated processes.