Very great collaboration tool but with technical issues
November 17, 2022

Very great collaboration tool but with technical issues

Jesica Sanchez | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We create spaces for prediscovery phases to start working in a project or feature. Adding all the information we have, gathering insights, do affinity maps, benchmarking. Ideation sessions, working sessions and even presentations.

Pros

  • Being able to create big spaces with lot of information to move around
  • Collaboration: Working together at the same time, voting, etc
  • Templates and assets to get from
  • See what others do and be able to grab it and adapt it

Cons

  • It is very common that it goes very slow, mostly when screenshoots or images are added. This is really really frustrating. Many times I thought to quit and use a different platform for this reason as it slows a lot my working process
  • It is saved in the real time and it happen sometime that stuff done in a whole day gets lost and impossible to recover. This is terrible
  • Many times images added for benchmark disappear. When checking the board after a few days I can see some images have a grey square with a cross icon instead of the original image and it is impossible to recover or know the name to be able to relink. And I don't know where I got this image, so I lose my work. This is also terrible.
  • Limitations designing and sometimes not really user friendly
  • New feature to add text inside a box. If I align it left and I add a couple of spaces to look better, before it was kept but now even adding this spaces they are not applied and the text is sticked to the box without the option to add padding so it looks terrible
  • For collaboration improves productivity a lot. As doing working sessions or ideation sessions with a group of people gets a lot of the work done in very short time
  • Productivity sometimes is not as good for technical problems as it goes very slow or losses things
Haven't done this
Incredibly well. We work with teams in different countries. Also lot of people work remotely so it helped a lot

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

I didn't choose Miro as it was my company's decision.

I think FigmaJam is technically better, but didn't use it as much
For me it's a perfect tool for all kind of scenarios of collaborative work or work where combines visual things and information.

However I still feel there are some important technical problems what frustrates me lots of times

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