Item: Miro
Rating: 9
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Used as White Board (Collab space between inter-departments), Mind-map, Troubleshooting Aid (i.e., Fishbone diagram), mapping out Visual Project Management, and metric tracker (shared and on-demand access is easier than a locked MS office suite file.

Pros and Cons

Pros

Shared and on-demand access for multiple users to make edits simultaneously.
Scaling on cut/paste images (images scale up and down well, unlike working in other formats without image quality lost, unlike text in other formats other than png that do not scale well when size-ratio is being applied).
Properties (which user added which element on the Miro board and at which date/time stamp was provided).

Cons

Audit-trail
Admin access to "revert" back to a safe space and time (assuming too many users edit by accident and hard to undo each individual edit, especially when working with finicky table structures
Table structures are more convenient in excel than miro (easier to work in excel than cut/paste the image, but then you lose the ability to edit the cell values conveniently if the person that owned the excel file and the company have parted ways = loss of original excel file).

Return on Investment

Better collaboration from hybrid employees versus a non-visual meeting.
Better engagement and participation from hybrid employees versus a non-visual meeting.

Implementation Rating

Advanced features of Miro are not intuitive? Or perhaps that is my user-error.

Ease of Integration

Not applicable to my role (I have not integrated Miro with other apps).

Collaboration

Yes. Especially helpful with international organizations where thoughts are faster than communicating in a universal language (such as English) due to visuals generating ideas and understanding faster than words are translated and then comprehended, and the non-native speaker has to think again before speaking in a second language.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Alternatives Considered

Not Applicable. I was a user that Miro was deployed to.

Other Software Used

Microsoft Teams, Adobe Acrobat, SOLIDWORKS

Likelihood to Recommend

Great, too, for collaborating in a hybrid work environment (words and pics are worth a thousand words, and miro reduces the need to flip between multiple applications and has a better infinity scroll/flow than Microsoft Powerpoint - especially for brainstorming and not formal presentations). Bad tool for locking down where change control and revision control are absolutely critical.

Comments

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Great collaboration tool for remote or hybrid employees, and international organizations!