Miro works well as a design and collaboration tool
May 12, 2023

Miro works well as a design and collaboration tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro as a collaborative tool for design prototyping, ideation and in support of workshop when working remotely.
Design prototyping allows creation of boards with UI components (imported from design applications like Sketch/Figma), for sharing, commenting and review with stakeholders.
Ideation allows multiple contributors to interact with ideas, notes, sketches etc. on a shared board, for example to formulate ideas for service propositions.
For workshops Miro allows us to create structured workflows in advance, which participants follow during an online workshop.

Pros

  • Importing Web content with the links included for sharing articles on boards
  • Templates, such as mind maps (but I haven't tried many yet)
  • Facilitation features e.g. 'bring everyone to host', timer, etc.

Cons

  • Permissions management (access to boards) is generally confusing and restrictive.
  • When you set a password access to a board, as administrator you can't subsequently view the password once its set, so have to make a note if you want to share it later.
  • We haven't done an ROI assessment yet. Anecdotally it has improved design process and facilitated remote collaboration and probably improved productivity.
As mentioned already, it has helped with collaboration. However Miro adoption has been by the design community, it has not been deployed globally at the enterprise level. Therefore successful collaborations have tended to be projects with an important design element or limited to the design (UI and UX) aspects of the project.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

In my opinion Miro surpasses Klaxoon in flexibility and compatibility with other tools and apps.
Scenarios mentioned earlier are well suited (prototyping, design sharing, ideation, remote workshop support)
Of course it has limitations as a layout tool, for example when creating presentation slides in Miro to export, you have some limitations in layout and font control. But overall I think its better it does some things well than trying to do everything.

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