1. Home
  2. Project Management Software
  3. monday.com Reviews
  4. User Review of monday.com
Great Project Management Tool
Updated December 04, 2020

Great Project Management Tool

Karie Zoril | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • It's allowed our team to streamline processes more
  • It gives a much better and clearer overall picture of the workload of the department
  • It keeps users on top of project deadlines
My team uses Monday.com to help keep track of where all their projects stand as far as due dates. It helps give you an organized view of everything you have going on and when things are due. It is also a very collaborative tool. I think it helps people know if they are on track or not with their project deadlines.
  • Keeps Track of Deadlines for Projects
  • Gives you a running list of everything you are working on
  • Lets your team and manager provide feedback and check in with status updates on each project
  • It'd be nice to have an app that can manage all your projects on the go
  • Getting started with Monday.com is a little challenging because they have so much to offer- it takes a little bit to get used to
  • It'd be nice if Monday.com sent progress reports at the end of each week that were automated, or sent alerts to you if you get behind on something.
Monday.com is really easy to use once you are comfortable with the layout. In the beginning of using the program, it took some used to exploring things but that is with any product or software you are getting used to. The features were very friendly to use.
I haven't necessarily used the support myself, but team members have told me it has been helpful.
All of the features worked really well. I was impressed with the reliability of the program.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Chatter
Monday.com is one of the better project management tools I have seen out there.
Monday.com is great for users who have a lot of projects going on and need to keep track of what is due, and when. This program is less suitable for those who don't have very many projects or routine tasks to do. Monday.com is a really great organizational tool!

monday.com Feature Ratings

Project Management
7.6
Task Management
10
Resource Management
6
Gantt Charts
10
Scheduling
7
Workflow Automation
5
Team Collaboration
10
Support for Agile Methodology
10
Document Management
5
Email integration
8
Mobile Access
5
Timesheet Tracking
10
Change request and Case Management
5
Budget and Expense Management
Not Rated
Professional Services Automation
10.0
Quotes/estimates
10
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

monday.com & Collaboration

We did not use it for cross team collaboration but you easily could.
10
Monday has everything you would need for project management.

Using monday.com

5 - Human Resources
I would say technical people would do really well with Monday.com or even if you are not a technical person you would be able to figure it out. It might take some time in the beginning but I don't think you would need to be very computer savvy to figture it out.
  • Managing projects
  • Managing deadlines
  • Receiving feedback on project status
  • We were able to see how many projects were overlapping with each other
  • Not sure
We ended up not renewing Monday, because new management came in and we ended up going with something that had more basic things in the software. Monday.com was nice because it had bells and whistles to it.

Evaluating monday.com and Competitors

  • Price
  • Product Features
  • Product Usability
The features of the product were most helpful and the price was reasonable for everything you get with the software.
I would still pick Monday.com

monday.com Implementation

I would say be patient and give yourself time to explore the program. Play around with it.
  • Implemented in-house
  • Just learning the program at the begining

monday.com Training

Configuring monday.com

We did not configure Monday.com with anything.
No, I don't.
No - we have not done any customization to the interface
No - we have not done any custom code
No.

monday.com Support

ProsCons
Knowledgeable team
Slow Resolution
Problems left unsolved
Difficult to get immediate help
Slow Initial Response
No - I don't want to have to pay extra for good service. I think it should be included with the purchase of the software.
Yes - I wished it would of been resolved within the hour but instead it was resolved within a few days.
When working through any issues, the staff was always very friendly. I appreciated them taking the time to explain what I needed to do to fix the issues.

Using monday.com

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Convenient
Feel confident using
None
  • Creating Tasks
  • Getting used to the program layout in the begining

monday.com Reliability

You can manage a lot of projects but I'm not sure if I see it as scalable.
I never had any outages or any problems accessing Monday.com
Everything loaded pretty quickly for me.

Integrating monday.com

We never used it to integrate with anything so I'm not sure how they would go about integrating anything.
  • None
We did not integrate with anything.
  • Maybe office 365 tasks
I don't think they do.
None.
I would get an IT person to integrate anything you want with Monday.com

Relationship with monday.com

Monday.com was very easy to work with. Friendly and was helpful to get the software started and set up for us.
We did not hear much from the vendor after the sale.
We did not negotiate anything that I know of with the vendor.
No.

Upgrading monday.com