Monday.com was everything we expected and more!
Updated August 10, 2023

Monday.com was everything we expected and more!

Kaylee Pike | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

Monday.com is currently used across multiple departments at our organization, which has two facilities. We use it daily for our production/operations schedule so teams know when something is running, where as well as when it started and when it will be completed. This has been a game changer when it comes to communicating when something is being produced, or even how it was produced, when we look back at previous schedules.

Pros

  • Organizing
  • Ability to move things around quickly
  • The support team at Monday.com get back to you quickly and willingness to fix issues

Cons

  • Moving more than one job at a time within a group on a board
  • Time saving, so we didn't have to set things up in excel spreadsheets
  • User friendly, so anyone was able to create boards if needed
Monday.com is extremely user friendly. Anyone was able to create boards or create new projects fairly quickly and easily. Our teams we're able to work together if we needed and use the boards across multiple departments and the flow of the work board would be understood between everyone. This helped increase productions output, with communications being down between departments through monday.com
The customer support was excellent, the team at Monday.com were always willing to help and fix whatever problems that came up. They were able to give my team and I multiple ways to fix things and gave us detailed instructions on what to do. If that didn't work, they would go in and try and resolve the issue from the inside. Regardless, they always had a fix for everything.
Monday.com always works, we rarely have any issues with maintenance on the website. If we did ever have issues, it was rare and for brief moments in time.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Monday.com has helped our facility a ton when it comes to viewing a schedule that is "real time" our teams are able to view what is currently happening on our production floor. It's also helped us organize our facilities cleaning and equipment logs and view those in real time as well. With the ability to lock boards or specific columns it helps give our employees the ability to view these boards without having to worry if someone where to make a change. The interface of monday.com is super user friendly and we're able to make these changes fairly easily.

monday.com Feature Ratings

Project Management
9.6
Task Management
10
Resource Management
10
Gantt Charts
6
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
Not Rated
Change request and Case Management
10
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

monday.com & Collaboration

Monday.com is currently used across multiple departments at our organization, which has two facilities. We use it daily for our production/operations schedule so teams know when something is running, where as well as when it started and when it will be completed. This has been a game changer when it comes to communicating when something is being produced, or even how it was produced, when we look back at previous schedules.

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