Item: monday.com
Rating: 10
Author: Brittany Peak

Return on Investment

Times Saving
Track billing more efficiently

Use Cases and Deployment Scope

[monday.com] is being used to schedule out or service calls. We currently have five users so that we can keep up with the schedule. It has made our company a lot more productive and efficient in making sure no customers get missed. The note taking and adding to the initial call also helps tremendously.

Pros and Cons

IT helps prioritize the jobs

Having the job that has been billed or paid automatically go to another board.

Usability

Once you start using the system it comes natural.

Support Rating

I have not had to use the customer support

Reliability & Availability

The overall performance of Monday.com has been great. We have not had any issues since we began using this program.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

Communication with my colleagues and knowing exactly what is going on at the job is very beneficial. We also upload if we purchased a permit and other documents that pertain to the job they're all in the same place.

Allows great work productivity.

Overall Satisfaction with monday.com