Allows great work productivity.
January 28, 2021

Allows great work productivity.

Brittany Peak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Times Saving
  • Track billing more efficiently
[monday.com] is being used to schedule out or service calls. We currently have five users so that we can keep up with the schedule. It has made our company a lot more productive and efficient in making sure no customers get missed. The note taking and adding to the initial call also helps tremendously.

Pros

  • IT helps prioritize the jobs

Cons

  • Having the job that has been billed or paid automatically go to another board.
Once you start using the system it comes natural.
I have not had to use the customer support

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Communication with my colleagues and knowing exactly what is going on at the job is very beneficial. We also upload if we purchased a permit and other documents that pertain to the job they're all in the same place.

monday.com Feature Ratings

Project Management
8.9
Task Management
6
Resource Management
6
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
10
Email integration
Not Rated
Mobile Access
10
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
7.0
Quotes/estimates
7
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Comments

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