Item: monday.com
Rating: 10
Author: Verified User

Return on Investment

Saves time with finding files and remembering what has been done historically.
Helps with figuring out what projects should be done and when.
Helps with delegating tasks.

Use Cases and Deployment Scope

Our department uses monday.com to manage all our short and long term projects. It helps us see what projects we did from year to year and what we learned from them. It's also helpful with keeping track of our documents associated with the projects and making notes about what went wrong or right.

Pros and Cons

Project management
Easy to engage or bring others into conversations
Able to integrate outside tools

It would be nice if there some functions that allow you to set the Status of multiple assignments at the same time. Sometimes we roll a project over from a previous year and want to reset everything from "Done."
It would be nice if we could link tasks from different boards.
It would be nice if there was an overview dashboard that shows the status of all the dashboards. It could have aggregations about who has the most tasks in various statuses so that managers can evaluate how the workload is being distributed.

Usability

I think monday.com is really easy to use. I'm not sure what the "templates with automated features" they're necessarily referring to in that description, however. This leads me to believe that we may be underutilizing the tool. However, I don't think that's completely a bad thing. We get what we need out of it and could find investigate more advanced uses through the years.

Support Rating

Reliability & Availability

I think Monday.com is really reliable and consistent. I think that the end-user can make their experience as simple or as complicated as they want, which is nice. I have had a positive experience with monday.com so far, though I would like to learn more about some of the features I learned about in this survey.

Key Insights

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

I think it is well suited for a small office that has many projects that need to be maintained. I think it would be hard to use Monday.com with a larger group or across a whole company. This is based on working with a small office and seeing how messy it can be.

Monday.com makes me love Mondays

Overall Satisfaction with monday.com