monday.com is a great all-in-one management platform for agencies
January 28, 2021

monday.com is a great all-in-one management platform for agencies

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • monday.com has definitely saved lots of time. I spend less time looking for tasks, looking for information related to individual tasks or projects, etc. now that everything is in one place.
  • monday.com's automations have helped tremendously with adoption of weekly schedules for my organization. Having recurring tasks automatically created and assigned makes it foolproof for the team.
We use monday.com for keep tracking of just about everything in the company. From projects and tasks to sales pipeline.
  • monday.com is extremely flexible. You can configure it to handle just about anything that you want to keep track of.
  • [monday.com] does a great job with simple task and project management. You can arrange your tasks pretty much any way you want. It has a robust system for making comments, assignments, subtasks, and much more.
  • [monday.com] allows you to keep track of many different types of information in one account. For example. we use it to keep track of projects and tasks, the sales pipeline, podcast pipeline, development sprints, and much more.
  • There should be a few more board templates available. There are tons of use-cases for monday.com, so it would benefit them to have lots more options to quickly get started with.
  • Keep working on automations, and maybe provide more pre-built examples.
monday.com is very usable and continually improving. My suggestion would be to continue working fervently on adding to the number of templates available.
I've only used support one time and it was slower than expected. They claim that "you'll be shocked at how fast we are" or something similar, and it took >24 hours for a response.
I haven't had any issues at all with reliability, uptime, or with the features of the product.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

monday.com is perfect for any organization that has a lot of information (tasks, pipelines, projects, notes and brainstorming, etc.) and wants to keep everything in one place. Once implemented, it's the go-to resource for anything in the day-to-day operations of my agency.

monday.com Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
10
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
9
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated