Simply Satisfied Service
Updated March 21, 2022

Simply Satisfied Service

Katie Medina | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use [monday.com] to help assign and organize all task and projects given to us. We see who is working which task and who is directing. We like to break up each tab by company jobs and then keep track of all deadlines. This all helps us stay organized and see where the progress is going.
  • Organizing subjects/tasks
  • Being able to add links to each task
  • Having a clean set up platform easy to follow
  • Being able to move task around more easily instead of drag and drop all the time
  • It definitely helps save time and figuring out who's working on what
It's really easy to follow and doesn't take very long to get used to the platform.
I've never had to have support or customer service so for now a 9 because I haven't had to run into any situation that required that attention.
It helps again increase time and productivity to see where everyone is working on and who is working on what and when things need to be review we can get to it right away with the progress status.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

[monday.com] is well when we when we are able to create different sub tabs to help break things apart and organize easier. It is only a little less suited when trying to move task around and it's not always so fast or accurate when trying to drop it in certain places

monday.com Feature Ratings

Task Management
9
Resource Management
8
Gantt Charts
4
Scheduling
10
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
7
Document Management
7
Email integration
7
Mobile Access
6
Timesheet Tracking
7
Change request and Case Management
6
Budget and Expense Management
6
Quotes/estimates
6
Project & financial reporting
9
Integration with accounting software
7

Using monday.com

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Task management for projects
  • Tracking progress of work being performed from each employee
  • Calendar events and keeping up with client meetings
  • Plugging in tasks that occur more than once and re-typing
  • Figure out how to condense tasks to just your tasks for a quick look
  • Having more categories/ sub groups for clients
Yes - I think the mobile version is hard to read across a small screen vs the desktop version having all the boards laid out in front of you. I think it would work better to view it more as a list scroll functions vs a slide across horizontally and view all the tasks.