Literally life-changing platform

Monday.com has literally been life-changing in many aspects of our company, but especially our concerns department. It has saved me so much time and has increased our companies customer reviews online because our communication has been much better and we've been able to track the progress of our product once the customers contacted us with an issue. It is saved us so much money on customer refunds. It has increased trust from our customers because our communication has been smoother and it is much easier to catch ourselves up on specific notes and in much less time.

Monday.com's customer service has always been very responsive and in a timely manner. They always offer great suggestions and help guide [me] through troubleshooting and any issues I've ever had. I almost always get an immediate response with very helpful directions. If they are not immediately able to help me, customer service is always more than happy to do research on their end to get me the resources I need to troubleshoot and guide me to a solution quickly and stress-free.

Monday.com is a great way to track each employee's progress on projects, delegate projects to employees, track inventory, keep track of customer concerns, etc. I honestly can't think of any scenario where Monday.com wouldn't be appropriate for a company because it is so versatile and with all of the automation and integrations and apps that you can add, I can't imagine anyone not being able to find at least one use for Monday.com.