Literally life-changing platform
November 16, 2021
Literally life-changing platform

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with monday.com
We are using Monday to manage and track customer concerns, to send automated emails to customers regarding their concerns, track too many things with our company to list. We use Monday across our entire organization. It has helped us to be punctual with our concerns check-ups, it helps us to refresh ourselves on what the original concern was, it helps us track the progress of our product's performance once our suggested adjustments are made, etc.
- Helps organize
- Helps track
- Helps project management
- It would be nice if I could add embedded links with specific, chosen text, into my automated emails to customers that have concerns with their grass (our product).
- Integrations could be a little smoother from our website.
- It would be nice if product concern photos could be added directly from our online form from our website to our concerns board [on] Monday.com
- Positive effect on project management.
- Positive effect on saving time.
- Has really helped a lot of employees without a lot of experience in certain aspects of the company get a better handle on how to approach certain projects and clients.
Monday.com is always adding amazing new features even though the features originally blew our minds. The versatility of the platform has allowed us to improve productivity, increase cells, decrease money losses [due] to unsatisfactory concerns resolutions, has enabled us to efficiently address customer concerns before things get out of hand which directly affects product loss, etc.
Do you think monday.com delivers good value for the price?
Yes
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
Yes
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes