Item: monday.com
Rating: 8
Author: Verified User

Return on Investment

Once I managed to save an hour of my time thanks to monday.com boards. I was searching on the board if someone else has done research in my field and I actually found it quite easily using the Search field. I saved time here since I didn't have to go through manually at the files to dig out old research, I just knew where I had to look.
The mobile application seems counter productive at times since the layout is not fit and I find it hard to navigate at times.
Monday.com has helped a lot at our firm recently by creating synergy between team members recently where a new product was due to be launched.

Use Cases and Deployment Scope

Monday.com is being used across the organization currently. We use it to actively track our progress on various ends whether it may be tasks or large campaigns. Everything goes through monday.com and it has solved a lot of issues when it comes to redundancy of work and increases the coordination between employees since we can know what others are doing.

Pros and Cons

Active tracking of tasks.
Coordination.
Transparency.
Synergy.

Mobile application isn't that great.
Not easy to export the progress chart into Excel.
Gets kind of slow at times.

Usability

This may be a bit harsh that I cut 2 points for its MOBILE APPLICATION but I work at an MNC and often there is some communication required once I am off work and find myself at home. And at this time I prefer to use monday.com to check the required stuff but it's not that user friendly.

Support Rating

I am not really sure about their customer support since I never had the need to contact them. Everything was so self informative in the beginning. This is where monday.com stands out above its competitors I guess. The ease of use is of the highest degree, I say this because I have used other services in this field so I can compare.

Reliability & Availability

I find monday.com reliable for my team's weekly tasks. Haven't experienced a downtime till now- have been using it for a year now.
However, the software can get slow at times.
In effect, I feel that that this is indeed a valuable tool to have in my line of work that requires constant deliberation and collaboration.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Likelihood to Recommend

If I am looking to start a particular task and I am not sure if someone else already worked on, I could always check on monday.com before starting on it. If someone has worked on it I could look at their work to see if there is something useful to my particular task.

Monday - A valuable tool with a lot of potential

Overall Satisfaction with monday.com