Item: monday.com
Rating: 10
Author: Ignacio Bustos

Overall Satisfaction with monday.com

Return on Investment

Time saving.
Multiple software and platforms management.
Employees adoption in different working areas.
Analytics and measures.

Use Cases and Deployment Scope

Sureksu is a videogame developer company, and we use monday.com to manage teams, resources, accountability, projects, clients, calendars, providers, stock, products analytics and products track.

Pros and Cons

Pros

Accessibility, monday.com is really easy to use specially when you got so many different work areas and totally different specialist like in videogames.
Clean, cute and beautiful UI, this makes the software comfortable to use, the design is very good and funny.
Easy and quick board creation/changing/upgrading, is really easy to develop the tool you're using for what you're doing, it's not like some other software that take hours to set up.

Cons

I think is pretty limited in the way columns and rows are related, there are some problems than are easily resolved in an sheet software and in monday.com take so much effort or aren't doable, for example cross information between boards.
For the same reason as before in project management is really difficult to make relations between tasks, an also is difficult to order subtask I mean, the maximum sub order you can made is Board/Group/Item/SubItems/Checklists , other software give you much more annidation potential.
Mobile accessibility is pretty bad, for example doesn't allow you to match tables with board relation columns.

Usability

Usability I think is the key monday feature.
I don't use any Template monday provides ever, but it's really easy to get different people in the project and their understanding.

Support Rating

I never really use costumer support, I never need to.

Reliability & Availability

Really well, monday.com always do his job, the only think I not really comfortable with is in the backup part, if you make a bad decision, an entire board will disappear in no time.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

I recommended monday.com in a lot of different situations, for example:

My sister is an artist and manages large groups of people on curatories and exhibitions, her team organizes all members on shared boards and all residences they made are on monday.com
My cousin works as IT on an auto parts factory and I recommend him to create a board with all machines and their maintenance periods, so monday.com notify him when a machine needs a service.
Many times I recommend mondey.com to other videogame and software teammates.

monday.com Feature Ratings

Comments

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Usability is Monday's key feature