Item: monday.com
Rating: 8
Author: Verified User

Return on Investment

It reduces time for keeping everything on a log
It is also very easy to notify team members when there is a change
It is super easy/intuitive to set up a board, no training needed

Use Cases and Deployment Scope

We started using Monday.com within our department amongst the different teams we have. Shortly after, we communicate with our IT department and then implemented Monday.com for the whole organization.

We would like to keep track on which team member is working on which specific tasks
We also need to list on the plannings on a monthly/quarterly/yearly basis
We also need to inform team members on the progress/deadline of our projects

Pros and Cons

You can list every item you have in mind for weekly basis/monthly/quarterly/yearly so it does what Excel can do, but it is shared easily amongst all team members. The real time update is very useful as well as notifications and comments.
It is web-based, so a lot easier than using an Excel and also you have the freedom to add key project management elements, like timeline, date, dependencies, current progress etc. The labels are much simpler to configure than Excel/Microsoft Project.
When we finish a task, we put it to archived board or a section so we can still go back and reactivate if needed. It offers flexibility as time elapse. Also the dashboard gives a very visual presentation on the workload of each person. For management, it summaries key metrics.

People outside of your organization may not be onboard. The message sent by default seems like social media message and some external people simply ignore it.
There is not much training offered specifically to our users, so we work on figure out by yourself way. It would be nice they offer more training videos/tutorials, use cases. Maybe it is just me I am not aware of.
It is simple to use but some people would still prefer doing things the old way, so maybe more integration with other systems would be appreciated by users.

It is a very simple, intuitive tool to use. To get started, you don't need any training. Anyone who is comfortable with web-based technology can kickstart in no time.

Email message notification is also configured and signing in (when connected with organizational email account) is seamless.

Invite new team member is also simple and if they are already on the platform, you can start collaborating with them right away.

Support Rating

For our organization, we have the enterprise solution, so i have not tried to contact the support team on my own. As an individual user, I do like to subscribe to feature updates, training opportunities, contact support as needed. I hope Monday.com could make that simple to all members though our dedicated contact person.

Reliability & Availability

So far, our team has been using it for close to a year, and we never had a downtime, or lost information.
The overall experience is very positive and reliable.
For some of the high-level management metrics/dashboards/reports, we do need some additional training if we could have the opportunity and time.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Likelihood to Recommend

Monday.com is especially useful when you have a team that is spreaded out in multiple locations(remote teams) where daily scrum/meetings become difficult. As long as all the team members update their workspace and tasks on time, managers will have the real-time view. The overall view of any team member in time is also a valuable element. We don't need to micro-manage people.

I think Monday.com is useful for a team that is more than 5 members.

Simple, intuitive project management tools for any team and anyone!

Overall Satisfaction with monday.com